Return Policy

For all other products

• 7 day free returns policy, subject to Terms and conditions.

Requirement for a valid procedure

• Proof of purchase – the document handed over to you together with the product, on delivery.

• Original packaging – the manufacturer packaging

• Any free promotional items – gifts or accessories delivered with the purchased item

• Valid return reason – please refer to the section below for the details

Valid Return Reasons
We accept returns for a variety of reasons. Depending on the product category or use, there may be specific restrictions to returning an item, as follows:

 

 

 

 

 

 

 

 

 

 

 

 

Please Note:

We do not accept returns for items below. For such purchases, please inspect the item carefully upon delivery and if necessary reject it on the spot:

• Innerwear, swimsuits, gym wear, sleep wear, beddings

• Earphones, chargers, cables, memory cards, flash/floppy disks, Bluetooth, hard drives, CD/DVD software, vinyl discs.

• Books and other printed/digital media subject to intellectual property (IP) laws

• Perfumes, jewelry, health & wellness products

• Jewellery.

• Beddings.

• Health & Wellness.

• Adult toys

We do not allow you to change your mind and return large/bulky items, such as:

• Desktops & Monitors, Televisions, Home Theatres, Projectors, Professional Video Cameras

• Gas Cooker & Oven, Fridge & Freezers, Washing Machine & Dryer, Dishwashers, Air Conditioner, Heater & Hot water System

• Furniture, Grill & Outdoor Entertainment, Fitness Machines, Musical Instruments, Baby Cots & Strollers

• Tyres & Wheels, Mower & Outdoor Power Tools